I've been going most of the summer with my childrenand each time I go the lifeguards are so rude especially the one named Carter he is the rudest one if they don't want to be there as lifeguards they don't need to be there and if it rains and you there for 15-minutes you don't get a refund I don't care what the policy is a little bit of money back for 15 minutes of swimming regardless there was no thunder no lightning just rain, if you ask a question they act like you're bothering them, it takes three of them to take your money They walk in front of you while paying. Maybe retrain the life guards on how to talk to people not just to save them!