Great location on Fifth Avenue. Rooms are comfortable but feel a bit sterile. Definitely a 4* fit out but with 5* prices, no turndown service, no separate lounge and bar area. We asked to move room owing to the noise of the M&E plant room which can be heard across the pool area and apparently doesn't shut down at night. Front desk very kindly upgraded us to a larger, road facing room, which was much appreciated, otherwise the plant noise would have been a major negative. Shower pressure in the bathroom is so so and the automatic light is weird - as others have commented. The pool area is very relaxing, although, small point, it's self service setting yourself up with towels etc. There is free self parking across the road to the rear. The valet team were super helpful driving us to the beach and lending us chairs and an umbrella. From an over heard conversation, it seems that there have been quite a few staff comings and goings and it might not be the happiest ship at present? Ocean Prime restaurant was heaving with customers but we didn't have time to try it. Granted we stayed in the run up to Christmas but pricing was very expensive relative to the experience, for which it loses a notch on the overall rating. Could sorely do with some competition and an upgrade to the offer.