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The Ritz-Carlton Coconut Grove
Service Overview
The city’s golden age of glamour weaves seamlessly with modern elegance at The Ritz-Carlton Coconut Grove, Miami. Between Biscayne Bay and downtown, the hotel honors the classic cocktail bar at The Commodore, offering a story-driven menu and live music. At the villa-like spa, organic honey from the Florida Keys is highlighted in signature treatments. And accommodations are sophisticated and bright with balconies overlooking Miami or the water.
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GOOGLE REVIEWS
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jan de 2019
The smell of the impeccable lobby was so nice.
The decoration was like in a castle, floors, tables, chairs, chandeliers etc.
The service from the valet parking to the people at the front desk was extremely nice.
The amenities we got to see from this hotel were great and everything was neat and in its place.
Thank you for having us!
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We stayed here on our way home from a cruise. The staff was amazing. They really took good care of us and were very helpful when we had questions. We would definitely stay here again.
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I used points to book my stay while we were visiting friends in Coconut Grove, but the rack rate while we were there was a sobering $1200 a night - not sure I would pay that, but it is a very nice hotel. The property is very well maintained and has an elegant feel, the staff exceeded my expectations in terms of friendliness and desire to please. Our room didn't have a view of anything, but it was quite large and did have a very nice balcony. The gym is very nice, spacious, excellent equipment, and the pool area server was very attendant. Overall, a fantastic property and if you're a Ritz-Carlton fan I would highly encourage you to consider staying here when visiting Miami. The Coconut Grove area is also super cute with tons of bars, cafes, restaurants all within walking distance. 5 stars.
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I stayed at the Ritz Carlton for my birthday with family. The hotel was great and the service we received is what makes this place a Ritz Carlton. We were upgraded to a gorgeous suite and the Front Desk was kind enough to send a sweet amenity. The room had two balconies and had beautiful views. The food at Isabel’s was good, but not quite what I would expect from a luxury property, it was nothing special unfortunately. The pool area and service were great. I would recommend this hotel for the service alone! I hope to return again soon!
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Stayed or 4 days. the lobby was very pretty the front desk was accommodating but the newer guy didn't know what he was doing but okay cut him Slack. the service at the pool was abysmal. we got our own towel set up our chairs open her umbrellas.. We thought there would be a pool attendant. we couldn't get drinks we had to go up to the bar. the pool attendants were just standing around. it was very frustrating having expected more service at a Ritz rather than a three or four star hotel. I do have to say Monica the cleaning lady for our room was amazing and gave her a shout out to management
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19379 Collins Avenue
Sunny Isles Beach
33160, Miami, FL
contact@pellegrini-group.com
Phone: +1 (929) 867-1200
Company
Contact
19379 Collins Avenue
Sunny Isles Beach
33160, Miami, FL
contact@pellegrini-group.com
Phone: +1 (929) 867-1200
Links
© Copyright 2023 Pellegrini Corp. – all rights reserved